I need to deliver sensitive documents
Give a defined recipient controlled, temporary access to the files for one exchange.
Your sensitive information deserves more than an email or a shared folder
LOUPA Secure · by LOUPA
With LOUPA Secure:
- Send
- Request
- Choose how long it stays available
- Keep a record of the exchange
LOUPA Secure workflows
More than a secure email
A message is one step. LOUPA Secure organises the exchange: what to send or collect, who can access it and when that access ends. Choose the workflow for the task.
I need someone to provide specific documents
Name the documents you need and ask for related information in one REQUEST. It counts as one Secure Operation.
I need structured information, without files
Collect answers such as banking or business details in a focused form. FORMS do not accept files.
I need to transfer files within my organisation
Make a temporary transfer between registered members of the same organisation.
One sign-in. Multiple companies
Use the organisation selector to move between your companies without signing in again. Each company has its own Secure workspace.
Servers in Helsinki
All our servers are located in Helsinki, Finland.
The external experience
What the other person sees
A focused exchange, not another workspace to learn. External participants do not need a LOUPA account.
Recipient of a SEND
Uses controlled access to receive the documents and complete the technical transmission.
Person Responding to a REQUEST
Opens the request, provides the named documents and any requested information, then submits the complete package.
Person answering a FORM
Opens the invitation, answers the requested questions and submits the form. No files and no LOUPA account.
The LOUPA customer
Creates the operation, selects availability, monitors technical events and can revoke access.
A concrete REQUEST
Know exactly what you need to collect
For one matter, ask for two passports, a signed contract and a deed. Name each required document so the other person sees what to provide, and add related information to the same REQUEST.
This is a collection workflow, not automatic content validation. Need only structured details, such as an IBAN? Use FORMS instead.
- Passport 1Required
- Passport 2
- Signed Contract
- DeedRequired
Illustrative REQUEST Example
An explanation of the workflow, not a recording of the product. No real documents or personal data.
Define the Request
List the documents and related information you need.
Invite the Recipient
The recipient verifies their email address with an access code.
Provide the Documents
External recipients do not need a LOUPA account.
Submit the Documents
Send the complete set. One REQUEST is one Secure Operation within plan limits; submitting documents does not by itself end the exchange.
End Access
Files are deleted after completion, expiry or revocation.
Keep the Technical Record
A limited event record remains; it does not prove that a person read the files.
Controlled lifecycle
Send it. Receive it. Record it. Remove it
Secure records limited technical events and removes the temporary content held by LOUPA according to the exchange lifecycle.
Temporary custody
Files remain available only for the active exchange.
Maximum availability
Choose until first download, 24 hours, 48 hours, 7 days or 10 days. Available periods depend on the workflow. INTERNAL uses 24 or 48 hours. Access may end earlier on completion or revocation.
Manual revocation
Access can be revoked before the selected maximum period ends.
Automatic deletion
Files are deleted after completion, revocation or expiry, according to the operation state.
Availability periods are maximum limits, not promises of unlimited downloads. Deletion applies to content held by LOUPA, not copies a recipient has saved outside Secure.
Secure Mail vs. LOUPA Secure
What’s the difference?
| Secure Mail | LOUPA Secure | |
|---|---|---|
| What is it? | A protected inbox | A temporary, controlled exchange |
| Ease of use for your customers | May require passwords, extra steps or account setup | Just open a link. No LOUPA account needed |
| After the exchange | Messages may remain in the inbox | Files are automatically deleted from LOUPA |
| How it works | Messages and attachments | SEND, REQUEST, FORMS and INTERNAL |
Secure email protects your messages. LOUPA Secure manages the exchange.
Keep email for the conversation. Use LOUPA for the sensitive information.
*External recipients don’t need a LOUPA account, although access verification may be required. INTERNAL is for registered team members. Files are automatically deleted from LOUPA after completion, expiry or revocation, while a technical record is retained. Secure email features vary by provider.
Evidence without permanent files
A Delivery Record keeps the technical trail
After file deletion, limited technical events remain to document how the operation progressed.
Delivery Record
- Operation identifier
- Document hashes
- Access and authentication events
- Transmission, revocation and deletion timestamps
The record describes server-side technical events. It does not prove that a browser saved a file or that a person opened, read or understood it.
Limited processing, clear purpose
LOUPA does not use OCR, AI content analysis, human review, content inspection or content validation as part of the normal exchange. Limited technical security processing, such as malware detection and integrity checks, may be used to protect the service.
Representative use
Built for sensitive professional exchanges
Accounting & advisory
Collect IBAN and tax details with FORMS, then send the report to your client with SEND.
Legal
Request case documents with REQUEST and transfer them within your team with INTERNAL.
Hr & recruitment
Collect candidate details with FORMS and request CVs and certificates with REQUEST.
Property & housing
Send a tenancy agreement with SEND and transfer property documents within your team with INTERNAL.
Use SEND to send files, REQUEST to request documents and FORMS to collect structured information, without files. Use INTERNAL to transfer files between registered members of the same organisation. Secure is not limited to these sectors.
Legal & advisoryAccounting & financeProperty & housingHr & recruitmentMedical & dental practicesIndependent professionalsMusic & productionCreative & media
Secure essentials
The practical questions, answered
Does the other party need a LOUPA account?
Not for external SEND, REQUEST or FORMS. INTERNAL is for registered Members of the same LOUPA Organisation.
What remains after sensitive information is deleted?
Limited technical metadata, hashes, timestamps and lifecycle events can remain in the technical record. The sensitive payload does not remain as permanent storage.
How long is information available?
The customer selects an applicable maximum availability. Access can end earlier after completion, revocation or expiry.
Next step
Explore the plans or talk through your workflow
Ask LOUPA for an invitation to a 30-day Secure trial with 15 Secure Operations, or request a personal demo.